RETRIEVE/FORGOT USERNAME: Enter the following information – your legal First Name (not a nickname), your Last Name, and a PERSONAL Email Address that already exists on your record. If your account can be identified, an email will be sent with your user information. A NEW student will need to wait a few hours after completing the below process. If you are a returning student who last attended COD prior to 2009, don’t have a personal email address on file, or no longer have access to the personal email address on file, please contact the Student Helpdesk at 630-942-2999 for assistance.